Services

Feeling overwhelmed? I can handle a variety of tasks so that you can focus more on your business.

Administrative Support

  • Managing your calendar and schedule
  • Booking appointments and calls
  • Making travel arrangements
  • Monitoring voicemail
  • Online file management (Google Drive, Dropbox)
  • Data entry
  • Generating reports
  • Creating forms
  • Creating and uploading slideshows and presentations
  • PDF conversions, merging, and splitting
  • Drafting emails, letters, internal communication, etc.
  • Preparing agendas
  • Sending gifts and cards (holidays, thank yous, birthdays, etc.)
  • Personal online shopping
  • Collecting documents for tax season
  • Setting up spreadsheets
  • Updating member records
  • Creating questionnaires and surveys
  • Creating email signatures

Email Management

  • Setting up Gmail or any other email clients
  • Replying to common questions
  • Flagging important messages that need a reply
  • Following up on sent emails
  • Deleting spam
  • Unsubscribing from unwanted promotional lists
  • Tagging and archiving emails
  • Forwarding messages and inquires to other team members
  • Using email plugins to optimize
  • Drafting responses

Project Management

  • Assigning tasks to team members or freelancers
  • Setting deadlines for tasks
  • Monitoring progress
  • Overseeing quality control
  • Creating status reports
  • Setting up new projects using templates
  • Writing SOPs (standard operating procedures)
  • Monitoring cost estimates and budget
  • Creating reports and gathering documentation
  • Running risk assessments
  • Setting up new tools
  • Getting content approved by key stakeholders
  • Formatting documents (Word, Excel, Powerpoint)
  • Looking for sponsorship opportunities

Social Media Management

  • Setting up new pages, accounts, groups, etc.
  • Promoting new and old posts across various social media platforms
  • Promoting others’ posts across various social media platforms
  • Keeping the conversation going on posts (polls)
  • Sharing images/articles/videos
  • Auditing current profiles, accounts, groups, etc.
  • Monitoring for profile or page mentions
  • Replying to mentions/messages/comments
  • Writing and creating relevant post content
  • Creating and managing a social media content calendar
  • Replying to and forwarding customer service comments and messages
  • Designing banners, headers, and backgrounds
  • Researching trending topics on social media
  • Growing social media followings
  • Creating giveaways and contests
  • Researching popular hashtags for your niche
  • Uploading content to social scheduling tools
  • Setting up social scheduling tools
  • Writing or updating online business profiles
  • Repurposing content into social posts
  • Managing online communities (Facebook groups, online forums)
  • Tracking engagement metrics
  • Developing monthly/quarterly social media strategy
  • Inviting followers to attend events
  • Monitoring online reviews
  • Monitoring industry news
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